Katie Mares is a brand experience expert, TEDx speaker, and #1 best-selling author of CustomHER Experience Five Steps to the Five Star Experience, and More Women, More Money. She is a driving force behind customer experience innovation and women’s empowerment, helping brands design CX programs that connect deeply with the female consumer and deliver real business results. She has inspired audiences around the world and worked with powerhouse brands like Volvo, Toyota, Lexus, Honda, Celebrity Cruises, and Canada Post.
Katie Mares is a brand experience expert, TEDx speaker, and #1 best-selling author of CustomHER Experience Five Steps to the Five Star Experience, and More Women, More Money. She is a driving force behind customer experience innovation and women’s empowerment, helping brands design CX programs that connect deeply with the female consumer and deliver real business results. She has inspired audiences around the world and worked with powerhouse brands like Volvo, Toyota, Lexus, Honda, Celebrity Cruises, and Canada Post.